Privacy Policy

At House of Tembusu, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, place an order, or subscribe to our newsletter.

1. Information We Collect

We collect the following types of information:

Personal Information: Name, email address, shipping address, billing address, and phone number (only when you place an order or contact us).
Payment Information: Payment details are processed securely via third-party providers (e.g., Stripe, PayPal) and are not stored on our servers.
Usage Data: Information about how you interact with our website (e.g., pages visited, time spent), collected through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

Process and fulfil your orders
Send order confirmations, shipping updates, and receipts
Respond to your questions or customer service requests
Share updates (if you opt into our newsletter)
Improve our website, products, and user experience

We do not sell or rent your personal information to any third parties.

3. Cookies

Our website uses cookies to enhance your browsing experience and collect analytics. You can choose to disable cookies in your browser settings.

4. Email Marketing

If you subscribe to our newsletter, you’ll receive occasional emails about new designs, tips, and community updates. You can unsubscribe anytime by clicking the link at the bottom of any email.

5. Data Protection

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. We do our best to safeguard your data and limit access only to authorised parties.

6. Your Rights

You can:

Request access to the personal data we hold about you
Ask for corrections or deletion of your data
Unsubscribe from marketing communications at any time

To do any of the above, email us at houseoftembusu@gmail.com

7. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll update the page on this website. We encourage you to review this page occasionally to stay informed.

8. Contact Us

If you have any questions or concerns about your privacy, reach out to us at:
Email: houseoftembusu@gmail.com
Instagram: @houseoftembusu