Shipping Policy

We ship from Singapore. All paddles are made-to-order and take approximately 7 days to customise before they are shipped.

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Processing Time

All orders are handmade and customised just for you.
Please allow 7 business days (weekdays, excluding Public Holidays and weekends) for production before your paddle is shipped out.

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Shipping Within Singapore

• Courier Service: SingPost Tracked Postage

• Estimated Delivery Time: 2–4 business days after dispatch

• Shipping Fee: Flat rate of SGD$5

• Free shipping for orders over SGD$150

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International Shipping

We currently ship to selected countries.

• Courier Service: SingPost International Postage

• Estimated Delivery Time: 5–15 business days, depending on destination

• Shipping Fees: Calculated at checkout based on location

• Customs & Duties: You are responsible for any customs or import duties charged by your country.

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Don't see your country listed? Drop us a DM or email~ We're happy to help!

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Order Tracking

Once your order has shipped, you’ll receive a tracking link via email so you can follow it every step of the way.

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Questions?

Contact us anytime at houseoftembusu@gmail.com or DM us on Instagram @houseoftembusu.